Covid-19 updates for L.E.C.H.E. Members

Summary

We're partnering with backup facilities to help us manage order volume, and we're routing orders to wherever they can be fulfilled most efficiently. As of now, we're working with 5 backup facilities in the US, UK, and Australia, and we're looking for more options.

We are continuing to fulfill as much as we can at our facilities. Our branches in NC and LA are operating at basic capacity, and our EU and MX branches are operating as normal. All branches are practicing extra safety measures.

Latest update

April 22, 2020

Our production times are taking longer than usual. We ask that you practice patience during these times.

With social distancing and shelter-at-home measures in place,  people are adjusting to new routines and returning to eCommerce, and weeks-long delays are being felt industry-wide. Here's what we're doing now to manage:

  • We're increasing our capacity in Europe and continuing to route orders to where they'll be fulfilled most efficiently. Fulfillment times at our EU facility are currently shorter than in the US.

  • Although fulfillment services are also experiencing delays, we're looking for more backup facilities to partner with both in the US and Europe.

The entire L.E.C.H.E. team is doing its best to keep up with demand so you can receive orders as fast as possible. We appreciate your understanding and support!